This course addresses such issues as the effects of corporate governance in an organization; the basic principles of effective corporate governance; the concept of risk management; who manages risks and why; the benefits of risk management, etc. The course also dwells on the issue of risk management in financial institutions. The course targets a wide range of students who want to familiarize themselves with corporate governance and risk management systems from a general and broad perspective.

The purpose of the course is to familiarize users with the main types of agricultural activities and their characteristics, as well as with the specific features of agrilending that make agricultural borrowers different from the borrowers engaged in other types of activities.

Upon completion of the course, you will know: the main characteristics of crop and livestock production, the approaches of financial institutions to the analysis of farmers and small agribusinesses, what information should be subjected to cross-checking, the specifics of compiling analytical reports of agricultural clients, the main risks in agriculture and ways to optimize them when lending to agro clients.

This course is devoted to the topic of decision making on loans for micro, small and medium-sized enterprises. The course introduces the decision-making process and its specifics for different small business segments; it covers all stages of the decision-making process - from initial analysis of a loan resume and credit file to the decision-making proper and setting the contract terms and conditions for  a concrete transaction. The course targets staff of financial institutions who are, or will be, involved in decision-making on small business loan applications.

The course introduces approaches to work with current borrowers of financial institutions. It covers the following topics: monitoring aimed at the timely identification of possible difficulties and problems faced by borrowers in order to prevent arrears; working with problem clients; specifics of working with borrowers with an onset of an economic crisis and a general economic downturn.

Good communication skills are needed in almost any business, including in the sphere of financial services.

In this course, you will learn how to communicate with clients effectively and will have the opportunity to develop your practical communication skills in real-life situations: when making a phone call, in business meetings and a visit to a client.

The purpose of the course "General Communication" is to inform students about communication basics that are important for successful and effective communication.

After completing the course, you will be better able to understand how to achieve mutual understanding with other people, how to avoid misunderstanding, and learn about the various methods of receiving and transmitting information effectively.

This course primarily addresses employees who want to serve a larger client segment, understand the specific features of acquiring micro, small and medium-sized business clients. The program focuses on identifying and attracting suitable clients for financial institutions, building long-term client relationships and reaching small and medium-sized businesses, as well as on the difference between mass sales approaches used for retail, micro and small business clients, and approaches applied for larger customers.

This course covers the key topics in the sphere of financial analysis of micro enterprises. The course consists of eight lessons: the credit cycle and data collection algorithm; analysis of financial statements of an enterprise; analysis of a borrower’s business activities; cross-checking; financial ratios; comparative analysis of equity.