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RSBP training in Central Asia

Training activities on different aspects of
serving MSMEs and related topics

RSBP library for Central Asia

Articles, discussion papers and other publications
related to serving MSMEs

KWS - platform for information exchange and discussions

Separate section allowing exchange of information, views and expertise
among specific target groups on topics related to MSME finance,
effectively serving MSMEs and other related topics

We offer

Electronic lessons and courses for individual learning
Targeted training, workshops and lectures
A mix of class room and online training combined with practical application
Electronic verification of knowledge and skills in MSME finance

Selected seminars and trainings


This course covers the key topics in the sphere of financial analysis of micro enterprises. The course consists of eight lessons: the credit cycle and data collection algorithm; analysis of financial statements of an enterprise; analysis of a borrower’s business activities; cross-checking; financial ratios; comparative analysis of equity.

continuously accessible

This course primarily addresses employees who want to serve a larger client segment, understand the specific features of acquiring micro, small and medium-sized business clients. The program focuses on identifying and attracting suitable clients for financial institutions, building long-term client relationships and reaching small and medium-sized businesses, as well as on the difference between mass sales approaches used for retail, micro and small business clients, and approaches applied for larger customers.

continuously accessible

The course introduces approaches to work with current borrowers of financial institutions. It covers the following topics: monitoring aimed at the timely identification of possible difficulties and problems faced by borrowers in order to prevent arrears; working with problem clients; specifics of working with borrowers with an onset of an economic crisis and a general economic downturn.

continuously accessible

The purpose of the course "General Communication" is to inform students about communication basics that are important for successful and effective communication.

After completing the course, you will be better able to understand how to achieve mutual understanding with other people, how to avoid misunderstanding, and learn about the various methods of receiving and transmitting information effectively.

continuously accessible

Good communication skills are needed in almost any business, including in the sphere of financial services.

In this course, you will learn how to communicate with clients effectively and will have the opportunity to develop your practical communication skills in real-life situations: when making a phone call, in business meetings and a visit to a client.

continuously accessible

This course is devoted to the topic of decision making on loans for micro, small and medium-sized enterprises. The course introduces the decision-making process and its specifics for different small business segments; it covers all stages of the decision-making process - from initial analysis of a loan resume and credit file to the decision-making proper and setting the contract terms and conditions for  a concrete transaction. The course targets staff of financial institutions who are, or will be, involved in decision-making on small business loan applications.

continuously accessible

The purpose of the course is to familiarize users with the main types of agricultural activities and their characteristics, as well as with the specific features of agrilending that make agricultural borrowers different from the borrowers engaged in other types of activities.

Upon completion of the course, you will know: the main characteristics of crop and livestock production, the approaches of financial institutions to the analysis of farmers and small agribusinesses, what information should be subjected to cross-checking, the specifics of compiling analytical reports of agricultural clients, the main risks in agriculture and ways to optimize them when lending to agro clients.

continuously accessible

The programme was developed by the European Bank for Reconstruction and Development.
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