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Learning video: "Stress testing basics"
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Series of video: "Gender parity and financing for women in business"
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New online course: "Basics of emotional intelligence" in Russian

Educational and information services of our platform

RSBP training in Central Asia

Training activities on different aspects of
serving MSMEs and related topics

RSBP resources for Central Asia

Articles, discussion papers and other publications
related to serving MSMEs

KWS - platform for information exchange and discussions

Separate section allowing exchange of information, views and expertise
among specific target groups on topics related to MSME finance,
effectively serving MSMEs and other related topics
Training

We offer

Online
 
Webinars, electronic lessons and courses for individual learning
Classroom
 
Targeted training, workshops and lectures
Blended
 
A mix of class room and online training combined with practical application
Certification
 
Electronic verification of knowledge and skills in MSME finance

Selected seminars and trainings

online

This course covers the key topics in the sphere of financial analysis of micro enterprises. The course consists of eight lessons: the credit cycle and data collection algorithm; analysis of financial statements of an enterprise; analysis of a borrower’s business activities; cross-checking; financial ratios; comparative analysis of equity.


доступен постоянно
online

This course primarily addresses employees who want to serve a larger client segment, understand the specific features of acquiring micro, small and medium-sized business clients. The program focuses on identifying and attracting suitable clients for financial institutions, building long-term client relationships and reaching small and medium-sized businesses, as well as on the difference between mass sales approaches used for retail, micro and small business clients, and approaches applied for larger customers.


доступен постоянно
online

The course introduces approaches to work with current borrowers of financial institutions. It covers the following topics: monitoring aimed at the timely identification of possible difficulties and problems faced by borrowers in order to prevent arrears; working with problem clients; specifics of working with borrowers with an onset of an economic crisis and a general economic downturn.


доступен постоянно
online

This course addresses such issues as the effects of corporate governance in an organization; the basic principles of effective corporate governance; the concept of risk management; who manages risks and why; the benefits of risk management, etc. The course also dwells on the issue of risk management in financial institutions. The course targets a wide range of students who want to familiarize themselves with corporate governance and risk management systems from a general and broad perspective.


доступен постоянно
online

The purpose of the course "General Communication" is to inform students about communication basics that are important for successful and effective communication.

After completing the course, you will be better able to understand how to achieve mutual understanding with other people, how to avoid misunderstanding, and learn about the various methods of receiving and transmitting information effectively.


доступен постоянно
online

Good communication skills are needed in almost any business, including in the sphere of financial services.

In this course, you will learn how to communicate with clients effectively and will have the opportunity to develop your practical communication skills in real-life situations: when making a phone call, in business meetings and a visit to a client.


доступен постоянно
online

This course is devoted to the topic of decision making on loans for micro, small and medium-sized enterprises. The course introduces the decision-making process and its specifics for different small business segments; it covers all stages of the decision-making process - from initial analysis of a loan resume and credit file to the decision-making proper and setting the contract terms and conditions for  a concrete transaction. The course targets staff of financial institutions who are, or will be, involved in decision-making on small business loan applications.


доступен постоянно
online

The purpose of the course is to familiarize users with the main types of agricultural activities and their characteristics, as well as with the specific features of agrilending that make agricultural borrowers different from the borrowers engaged in other types of activities.

Upon completion of the course, you will know: the main characteristics of crop and livestock production, the approaches of financial institutions to the analysis of farmers and small agribusinesses, what information should be subjected to cross-checking, the specifics of compiling analytical reports of agricultural clients, the main risks in agriculture and ways to optimize them when lending to agro clients.


доступен постоянно
online

Financial math is not just about formulas. It is also about practical assignments that reflect processes that take place in the financial world. This financial math course answers such questions as: “How does money value change with time, and why does it happen?”, “What kind of repayment schedule can we offer clients?”, “Why can loan agreements contain two interest rates?”, “How can you calculate the effective loan interest rate and the effective deposit rate?”,“What are the best conditions for the client?”,“How can you calculate penalty interest in case a borrower’s default on a loan?”.

The topics of the course are presented taking into account the national business practices and laws of Central Asian countries.

The course is intended for a wide range of specialists. It will be especially useful for employees with little experience who work directly with clients on deposits and/or loans.


доступен постоянно
online

Ongoing training of employees is critical to the long-term success of any company. The “Train-The-Trainer” online training course will help financial institutions prepare their own internal trainers, thus, building up their internal potential. Each participant of the course will expand his/her expertise in the field of training and gain in-depth knowledge of important aspects of effective training, including the most important concepts, methods and tools. The course addresses the following issues:

  • What it means to be a trainer in adult learning;
  • What training is all about and what a participatory training approach is;
  • How to design a training based on concrete learning objectives for your participants;
  • How to conduct a training, using different methods;
  • How to deal with difficult participants in the training room;
  • Effective ways to evaluate a training.

доступен постоянно
online

The course introduces you to professional subtleties of data consolidation in the process of analysis of small and medium-sized enterprises (SMEs). Upon completion of the course, you will know how to compile a consolidated balance sheet, an profit and loss statement and a cash flow statement. You will learn about VAT and how to deal with it in the process of consolidation. You will learn about the relationship between financial statements and how it can be used for data verification: you will learn to apply crosschecking formulas based on the relationship between financial statements and the indirect cash flow statement compilation.


доступен постоянно
online

The goal of this course is to help you master the art of sales and become an excellent sales expert. The course covers such issues as the interests of sellers and buyers, sales channels, specifics of selling financial products and services, differences in sales to MSME clients, stages of sales during an individual meeting with a client and sales techniques.


доступен постоянно
online

The course introduces the reader to EBRD's environmental and social (E&S) policy and E&S risk management procedures for SME loans and micro loans. EBRD developed its E&S risk management procedures to help financial institutions better manage the risks that may arise from environmental and social risks associated with the projects they finance.

The course consists of 4 lessons: Environmental and Social Risks: General Information; EBRD’s Performance Requirements to Financial Institutions: Brief Overview; EBRD's Approach to Environmental and Social Risk Assessment for Micro Loans; EBRD's Approach to Environmental and Social Risk Assessment for SME Loans.


доступен постоянно

The programme was developed by the European Bank for Reconstruction and Development.
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